If your bucket is not outside on the agreed upon date and time, we will not offer a "make-up" pick up. If you are going to be out of town or need any modifications, we will accept schedule changes if provided 7 days in advance.
There could be shifts in pick up days depending on holidays, weather or our team's vacation schedule. Those will be notified at least 7 days in advance when possible.
You are able to manage your own subscription, update frequency, pause or cancel at any time through your profile on our website.
Billing will occur on the 3rd day of the month with a buffer of 18 days. If you subscribe within the 18 day buffer you will not be charged until the next 3rd of the month.
Rewards will be available once our first round of compost is ready!
Rewards will be given as discount codes based on your initial sign up date. The value of the discount will be based on the weight of food scraps you collected.